Appointments

If you would like to make an appointment  please contact our office by phone or email.  We take emergencies and will do our best to ensure you receive prompt and attentive care.  We know your schedule is busy so we open on Saturdays and evenings to accommodate your needs.

PLEASE arrive on time for your appointment.  If you arrive later than 15 minutes after your appointment time, we may not be able to see you that day or complete your full treatment.  We will make every effort to accommodate you, however in some cases your appointment may have to be rescheduled.

Financial and Insurance policies

Payment is due at the time services are performed.  We may require a down payment on certain services of which you will be advised.
We are pleased to submit and process insurance claims as a service to you on your behalf.  Insurance policies and their various coverage’s  can be confusing and we are here to assist you in recovering the most from your benefits. 

Insurance policies vary widely and your coverage cannot be guaranteed.  We can however send out pre-treatment estimates on your behalf in order to advise you what is covered under you plan. Please bear in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated.   Ultimately it is your responsibility to understand your insurance plan.    

Payment Options

We accept cash, cheques, or any major credit card.

Payment Plans

We will do everything we can to help you afford the treatment you need and want. For patients who require extensive work, financial arrangements can be made with our treatment coordinator.

We are also pleased to offer a third party financing through Healthsmart solutions.

Cancellations

We understand that with everyone’s increasing busy lives, conflicts with your schedules appointment times can and will occur.

In order to provide YOU, our patients, with prompt patient care and attention, we ask that you provide our office with at least 48 HOURS notice prior to your appointment should you need to move, change or reschedule.

Should you miss your appointment or provide us with less than the required 48-hour notice, we must regrettably, charge your account.